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Too Many Support Calls and Not Enough Time?
Inbound & Outbound CallsVoice Agents for Stores That Can Answer Calls for order trackingProduct availability
Every customer question is a chance to convert or lose them. Our AI voice agents give your buyers the answers they need right away without any hassle
Try a FREE demo call !
Process
Launch in just 3 simple steps
We’ve made it super easy to go live
When you choose a number...
Activate number
1
Choose Your Number
Select the virtual number you’ll use with your voice agent, whether it's a local or international number.
2
Connect Your Voice Agent
Now, set up your voice agent to handle calls and perform operations during the calling conversation
Thumbnail
Preview Image
3
Integrate with Your Ecommerce Platforms
In the final stage, integrate your voice agent into Shopify, WooCommerce, or CRM, to keep it real-time so it works smoothly with your data and workflows
When you choose a number...
Activate number
1
Choose Your Number
Select the virtual number you’ll use with your voice agent, whether it's a local or international number.
2
Connect Your Voice Agent
Now, set up your voice agent to handle calls and perform operations during the calling conversation
Thumbnail
Preview Image
3
Integrate with Your Ecommerce Platforms
In the final stage, integrate your voice agent into Shopify, WooCommerce, or CRM, to keep it real-time so it works smoothly with your data and workflows
Use Cases
Don’t Let The Support Slow Down Your Sales
Order Status & Tracking
Customers call to check the status of their delivery, and the voice agent handles that instantly.
Promo & Discount Inquiries
Provide them with the details about discount offers and how to avail them
Returns & Refunds
Process return requests and update customers on the progress of their refunds.
Delivery Scheduling
Allow customers to change or confirm delivery windows over the phone.
Delay Alerts
Notify customers of shipment issues in real-time and offer solutions.
Warehouse Coordination
Sync your voice agent with your logistics system to update the slots
Abandoned Cart Recovery
Reach out via voice, ask if help is needed, and drive conversion before the sale is lost.
Post-Purchase Follow-Ups
Gather feedback or upsell after order completion with friendly voice reminders.
Billing Questions
Answer basic billing or payment issues, and transfer the complex ones to the human agent smoothly.
Say Hello to Your Customer Support Assistant
Meet Nina and Ray, your new voice agents trained for e-commerce stores. Always polite, always accurate, and never takes a holiday. Try a live demo call now and hear how smart customer support sounds
Arabella | Female
Calm
EnglishRetail
Salma | Female
Conversation
ArabicLogistics
Mark | Male
RelaxedEnglishRetail
Sia | Female
Professional
HindiLogistics
Nicolas | Male
Cool
FrenchStory
Blondie | Female
AngryEnglish UKFootwareKey Features
Why E-Commerce Teams Love This Voice Agent?
We’ve packed our voice agents with features that work for you, not against you.
Incoming Calls
Human-Like Conversations That Feel Personal
Your Voice AI speaks in a natural tone while answering questions, understanding intent, and adapting to different customer product contexts
Queries Handling
Real-Time Escalation to Human Support
When the query is like a damaged order or payment failure, then your voice agent knows when to route the call to your team so that the customers won't be frustrated.
Customization
Smart Inventory Awareness
The voice AI syncs with your product catalog and inventory in real time, so it can answer questions related to stock updates
Incoming Calls
In-Call Actions That Drive Conversions
All actions are completed live during the call, like applying a discount code to confirming a return or tracking an order
Swipe to explore features
Incoming Calls
Human-Like Conversations That Feel Personal
Your Voice AI speaks in a natural tone while answering questions, understanding intent, and adapting to different customer product contexts
Queries Handling
Real-Time Escalation to Human Support
When the query is like a damaged order or payment failure, then your voice agent knows when to route the call to your team so that the customers won't be frustrated.
Customization
Smart Inventory Awareness
The voice AI syncs with your product catalog and inventory in real time, so it can answer questions related to stock updates
Incoming Calls
In-Call Actions That Drive Conversions
All actions are completed live during the call, like applying a discount code to confirming a return or tracking an order
Customer Stories
The Fastest-growing Businesses Use Impleko AI
Discover how companies optimize customer support and enhance the overall customer experience. Over 10,000 accounts trust Impleko AI to stay ahead of the competition.
USE CASE
Order Support Automation
BrightCart, a fast-growing D2C eCommerce brand, was overwhelmed with repetitive customer service queries like “Where’s my order?”, “How do I return?”, and “Can I cancel?” Their small support team was spending hours daily answering the same questions, delaying help for real issues.
They partnered with Impleko AI to launch a post-purchase voice agent that handled order tracking, returns, cancellations, and FAQs in real time while integrated with their Shopify
• UK & EU • Ecommerce • 51-200
65%
Decrease in Repetitive Support Tickets
+47%
Faster Response Time
+51%
Improvement in First-Call Resolution Rate
USE CASE
Upsell and Cross-Sell
GlowSkin Co, a beauty product brand, had strong traffic and purchases but low Average Order Value. Customers often bought a single item and left, missing bundles or add-ons.
They launched Impleko AI’s Post-Purchase Voice Agent, which followed up after successful orders to upsell complementary products (like moisturizers after serums), offer subscription discounts, and schedule repeat deliveries.
• UK & EU • Ecommerce • 51-200
+45%
Growth in Average Order Value
+39%
More Subscription Sign-Ups
+63%
Increase in Higher Retention
USE CASE
Abandoned Cart Recovery
TrendPop Apparel, an online fashion brand, noticed that over 70% of shoppers abandoned their carts without completing purchases. Manual follow-ups via email had low open rates and conversions.
They implemented Impleko AI’s Abandoned Cart Voice Agent, which triggered personalized outbound calls within 15 minutes of cart abandonment. The agent reminded customers of their items, offered them with the discounts, and answered queries in real time
• UK & EU • Ecommerce • 51-200
+40%
Increase in Cart Recovery Rate
+53%
More Conversions from Follow-Ups
+37%
Increase in Higher Engagement
Pricing
Plans Built for Every Inventory Stores
Experience ROI in weeks, but not months, with automation that closes deals faster.
Starter
Perfect for small teams or startups looking to automate basic voice tasks.
- 1 voice agent (inbound only)
- 300 calls/month
- Appointment scheduling & confirmations
- Basic analytics
- GDPR-compliant hosting
- Shopify & Calendar Integration
Pro
Built for growing teams requiring voice automation with more volume and integrations.
- Up to 10 voice agents (inbound & outbound)
- 10K calls/month
- Smart routing & call summaries
- Lead capture & Shopify sync
- Custom voice & branding
- Real-time dashboard & alerts
Most Popular
Enterprise
End-to-end voice automation with custom logic and scalable volumes across teams.
- Unlimited voice agents
- 10K+ calls/month
- Omnichannel call routing
- Custom AI voice support
- SLA-backed uptime & support
- Real-time call dashboard
Testimonials
See How Our AI Solutions Are Helping You Achieve Your Goals
Some words from our lovely customers
FAQs
Got questions? We’re here with every answer you need!!
To learn more about our solutions and how they operate, look through these quick answers!
Security is a top priority where all transactions and data transfers are encrypted, and agents follow compliance standards like PCI-DSS when handling sensitive information like payment details or addresses.
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