Privacy Policy
Last updated: February 01, 2025
Effective Date: February 01, 2025
1. Introduction
Impleko LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you subscribe to our SMS messaging services for appointment scheduling, reminders, rescheduling, and customer support.
2. Information We Collect
When you opt-in to our SMS messaging program, we collect:
- Phone Number: To send you text messages
- Name: To personalize communications
- Email Address: For appointment confirmations and support
3. How We Use Your Information
We use your information solely for the following purposes:
- Scheduling and confirming appointments
- Sending appointment reminders
- Facilitating appointment rescheduling
- Providing customer support related to your appointments
- Responding to your inquiries via SMS
4. Information Sharing
We do NOT:
- Share your information with third parties for marketing purposes
- Sell your personal information to anyone
- Use your information for any purpose other than appointment scheduling and related customer support
We may share information only:
- With service providers who help us operate our SMS messaging system (e.g., Twilio), who are bound by confidentiality agreements
- When required by law or to protect our legal rights
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your information only as long as necessary to provide you with our services or as required by law. You may request deletion of your information at any time by contacting us.
7. Your Rights
You have the right to:
- Opt-out of SMS messages at any time by texting STOP
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent at any time
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Impleko LLC
Email: info@impleko.com
Phone: +1 (904) 243-6176
Website: impleko.ai