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Patient Engagement Assistant

Patient Drop-Offs Aren’t a Sign of Failure

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Delivering great care shouldn’t mean chasing appointments. These assistants handle follow-ups, reminders, and engagement, so your staff can focus on care, not coordination.


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Hi there! What would you like to do today?

I’d like to book a doctor’s appointment

Sure! May I know the doctor’s name or the specialty you’re looking for?

I need to see Dr. Sharma. Is she available tomorrow?

Tomorrow is Tuesday, Apr 22 — yes, Dr. Sharma is available from 10:00 AM to 12:30 PM.

Would you like to book a slot in that window?

Yes, 11:00 AM works

You’ll receive a confirmation shortly on your registered email and phone.

Would you like to set a reminder?

Yes, please

Done! We’ll send you a reminder 24 hours and 1 hour before your appointment.

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Key Features

Built for Accuracy, Trust, and Patient-Centered Workflows

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Real-Time Appointment Scheduling

Allow patients to view available time slots instantly and schedule appointments based on their convenience to reduce communication delay.

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Automated Pre-Consultation Workflow

Automate forms such as medical history, consent, and pre-consultation questionnaires to simplify the process for both patients and staff.

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Real-Time Status Updates

Send immediate alerts regarding changes, delays, or appointment status to ensure a stress-free experience.

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Post-Consultation Follow-Ups

Send follow-up messages, share useful content, or offer promotions to maintain engagement.

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Virtual Care Support

Guide patients through setting up virtual appointments, logging in, and troubleshooting issues for a smoother consultation experience.

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Healthcare Domain Agents

AI Agents That Can Understand and Assist You

Symptom Checker Agent

Guides patients through a quick Q&A to identify symptoms and suggest the most likely causes.

Appointment Scheduling Agent

Automates appointment booking, reminders, and rescheduling, according to doctor availability and patient needs.

Documentation Agent

Captures and organizes clinical notes, transcriptions, and EHR entries so doctors spend less time on paperwork.

Analytics Agent

Turns vast amounts of patient, clinical, and operational data into dashboards and risk insights.

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Technologies

Cutting Edge AI Technologies

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Electronic Health Record (EHR) Systems

We use advanced EHR systems to streamline patient records management, enabling healthcare providers to track, update, and share patient data securely. These systems improve communication between healthcare teams and enhance the accuracy of medical histories, diagnoses, and treatment plans.

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Telemedicine and Virtual Consultations

We implement telemedicine platforms that enable healthcare providers to conduct virtual consultations with patients. These systems improve access to care, especially for remote patients, and allow doctors to assess symptoms, provide prescriptions, and follow up with patients from a distance.

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Data Analytics for Healthcare Insights

We leverage data analytics tools to analyze patient health trends, track treatment outcomes, and identify high-risk patients. These tools provide valuable insights that help healthcare providers make informed decisions, optimize care strategies, and improve healthcare delivery.

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How it works

AI Support assistant implementation flow

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Real-World Impact of AI

Reducing Operational Costs While Improving Patient Care

89%

Of healthcare leaders report improved diagnostic accuracy with AI implementation

45%

Improvement in medication adherence with AI-driven patient engagement and reminders

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Integrations

Smarter Systems for Better Outcomes

Healthcare demands security, precision, and speed. We connect EHRs, scheduling, and communications under one HIPAA-compliant system so your focus stays on patients, not paperwork.

Epic, Salesforce Health Cloud, Calendly, Twilio, Microsoft 365

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FAQs

Got questions? We’re here with every answer you need!!

Explore these quick answers to help you better understand our solutions and how they work!

They can handle non-clinical triage (e.g., appointment scheduling, FAQ answers) and escalate complex cases to human staff

You’ve Been Thinking About It for Weeks. Let’s Talk!

Bring your complex ideas, half-scoped plan, or big ambition. We’ll help you sort it out.

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