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Altius
How Altius made EHR access 75% faster with voice agents
Altius is a smart healthcare platform that makes patient calls and record management efficient. Though Carol had a vision to simplify patient communications in healthcare using voice AI. She wanted a solution that could connect AI voice agents directly with EHR platforms for seamless patient interactions. However, nothing available on the market fully met these requirements.
Explore AI Solutions
Year
2023
Expertise
- EHR integration
- AI Voice Agent
- Workflow Automation
Platforms
Website
Market
Healthcare
Carol faced challenges in integrating voice AI with existing EHR systems, providing quick access to medical information during calls, and managing patient communications without requiring multiple disconnected tools. Therefore, Carol collaborated with Impleko to leverage their expertise in AI-powered solutions to develop an MVP that connects AI voice agents with EHR platforms, starting with two integrations and setting the foundation for over twenty future connections.
Voice Agent Deployment
We developed intelligent voice agents capable of handling patient calls naturally and efficiently. These agents understand patient requests, provide information, and complete tasks like appointment scheduling, all while staying compliant with healthcare standards.
EHR Integration
We made it easy for our voice agents to plug right into EHR systems, so they can fetch or update patient records while they talk. This gives doctors and staff instant access to up-to-date information, keeps calls accurate, and cuts down on wasted time.
Call Logs Integration
We added a feature that keeps track of every patient call automatically. Each voice agent records the conversation details, key actions taken, and any updates made to the patient’s records, which are effectively logged right inside the EHR system.
The integration of Impleko’s AI voice agents significantly improved Altius’s operational workflows.
✅️ EHR data access became 75% faster
✅️ Accuracy in detecting patient needs increased by 82%
✅️ Operational efficiency rose by 63%
Benjamin Patin
CEO - Altius
Collaborating with Impleko has significantly enhanced the way we manage patient communications. The integration of the voice agent with our EHR systems has improved overall efficiency. This partnership has played a crucial role in strengthening our operational workflows.
