How BookingTek Brought Contactless Order and Pay to the World's Largest Hotel Groups

Keeping enterprise hospitality fast, connected, and contactless

Large hotel and restaurant groups run on complex legacy systems. Every order, reservation, and payment has to reach the right point of sale and property management system instantly, or guests wait and staff scramble.

Guests increasingly expected to browse menus, order, and pay from their phones, whether at a quick service counter, a full service table, or through in-room dining. Printed menus, cash, and paper bills were slow and created unnecessary contact.

BookingTek needed a cloud-native engine that could handle heavy transaction volume across many properties, stay secure, and deploy quickly without the cost of cloud-wrapped legacy software.

Cloud-Native Ordering and Payment Engine

Impleko AI built and optimized the high-volume transaction core that powers
BookingTek's products. The system now handles:

• End-to-end contactless journeys for quick service and full service restaurants: find a location, view the menu, order, and pre-pay for delivery, pickup, or table service.
• Two-way integration with Oracle Micros Simphony POS and Oracle Opera PMS,including card payment and charge-to-room for hotel guests.
• TableRes Digital, a direct reservation engine that consolidates bookings from
  third-party sites on one screen with no cover charges.
• Sub-second order processing and scheduling, tuned for peak service hours across multiple properties.
• Enterprise security with automated monitoring on every instance, delivered as afully hosted SaaS subscription.
  

Because the platform is cloud native rather than cloud wrapped, new properties can be onboarded quickly, and maintenance, updates, security, and backups are all included in one monthly fee

The golden triangle: more revenue, lower costs, happier guests

BookingTek's automated booking and payment solutions deliver measurable results for hotel operators.

• Many hotels see a 70% reduction in the cost of handling enquiries, bookings, and payments.
• Typical revenue increase across two years is more than fifty percent.
• The typical payback period is under three months, making adoption an easy decision for operators.
• Staff are freed from manual order taking to focus on larger, more valuable guest opportunities.

Guests get a faster, contactless experience, and operators get a scalable system trusted by some of the largest hotel groups in the world.