How Pretty Girls Get Waxed Turned Every Call Into a Booked Appointment or a Clear Answer

Great service is hard to deliver with wax on your hands

Clients call Pretty Girls Get Waxed with quick questions: what does a service cost, who is available, and when can I come in. Every unanswered
call is a client who books with the next salon on the list.

Wax technicians are mid-appointment and cannot stop to pick up the phone. Calls went to voicemail, and the same questions about hours, pricing, and services were answered again and again.

Many clients also ask for a specific employee, and finding a time that matches both the service and the person took back-and-forth that slowed
down the whole front desk.

Waxi, a Voice Assistant for Scheduling and Service Info

Impleko AI designed and deployed Waxi, a professional voice assistant for the salon's phone line. Waxi now handles:

• Greeting every caller naturally and understanding which type of waxing service they want.
• Matching callers with their preferred employee, when they have one.
• Sharing appointment availability so callers can pick a time that works.
• Answering questions about service details, pricing, and salon hours.
• Providing the salon's phone number for late arrivals or other exceptions.

Waxi was built to schedule and inform, not to process orders. Anything outside that scope goes straight to the salon team.

More booked appointments, faster answers, fewer interruptions

Waxi gave Pretty Girls Get Waxed a front desk that never steps away.

• Callers get clear pricing and service details without waiting for a callback.
• Preferred-employee requests are matched during the call instead of after.
• Appointment options are offered right away, so fewer callers drop off.
• Late arrivals and special cases are pointed to the salon line immediately.
• Technicians stay focused on clients instead of racing to the phone.

Clients get a smooth first impression from the very first ring, and the team gets its time back.